# YourLio AI > YourLio AI is an AI concierge and agentic sales agent for Shopify and ecommerce. It is not a traditional chatbot. It reads customer behaviour and events, recommends the right products, promotes bundles to lift average order value, recovers carts with behavioural nudges, and sells 24/7 across the storefront, WhatsApp, Instagram, email, SMS, and RCS with one shared memory. Brands report conversion rates of 15% to 20%. YourLio is a behavioural AI chat agent trained on a store's product detail pages, website content, FAQs, PDP metadata, and customer reviews, so it answers accurately and uses real reviews as social proof while it sells. Four plans by AI conversation: Starter $49, Growth $119, Pro $249, or Scale $399 a month, every channel on one agent, with a low per conversation rate beyond each plan, from $0.30 down to $0.12 as you scale. MCP access is free for everyone, and optional Broadcasting and Customer Identification add-ons are available. No per seat fee and no per ticket fee. Plug and play, live on a store instantly. ## What YourLio does - AI concierge and 24/7 agentic sales agent: reads shopper events and behaviour, recommends products, and closes inside the chat. - Higher AOV and ROAS: promotes bundles and upsells, and runs behavioural nudges to recover abandoned carts. - WhatsApp: AI chat plus campaigns, broadcasts, and journeys at over 80% deliverability. - Email, SMS, and RCS: campaigns, broadcasts, and journeys. - Instagram automation: DM automation, comment to DM, and story replies, plus Instagram and WhatsApp AI chat with one memory. - Onsite conversion: popups and quizzes that turn visitors into buyers, and product recommendation embeds. - Dashboard transparency: a full chat repository and analytics for every conversation and outcome. ## Core pages - [Home](https://www.yourlio.ai/): The AI concierge that sells 24/7 across every channel with one memory. - [Pricing](https://www.yourlio.ai/pricing): Four plans by AI conversation. Starter $49 for 250 AI conversations, Growth $119 for 700, Pro $249 for 2,500, Scale $399 for 5,000, every channel on one agent. Overage $0.30, $0.25, $0.15, $0.12 per conversation. Past Scale, an Unlimited plan gives unlimited AI conversations on every channel at one flat monthly price quoted on volume, from $699 a month, arranged on a demo call. Pro is the plan most brands land on. MCP is free for everyone. Optional WhatsApp Broadcasting, Customer Identification, and Email add-ons. No per seat or per ticket fees. Free trial and a 30 day money back guarantee. India is billed separately in rupees from ₹3,999. - [Affiliate Program](https://www.yourlio.ai/affiliate): Earn $12 to $100 per Shopify brand every month for 6 months, a flat 25% of the plan they buy ($12 Starter, $30 Growth, $62 Pro, $100 Scale, up to $72, $180, $372 or $600 per brand). Paid via Wise while the brand is billed. No tracking links, no dashboards, intros honoured for 12 months. - [About](https://www.yourlio.ai/about): The team building agentic commerce, based between Miami and Bengaluru. Co-founders Prakash (CEO) and Priyansh (CTO). - [Case Studies](https://www.yourlio.ai/case-studies): Real Shopify results, including Bake Cosmetics (2.5x conversions) and Blue Tea (35% conversion lift). - [Contact](https://www.yourlio.ai/contact): Talk to a founder. Email prakash@helioai.tech. ## Comparisons - [YourLio vs Gorgias](https://www.yourlio.ai/compare/gorgias): Gorgias bills per ticket and charges $0.90 to $1.00 per AI resolution on top, and its AI is Shopify only. YourLio is one flat plan, and the agent sells as well as answers. - [YourLio vs Intercom](https://www.yourlio.ai/compare/intercom): Intercom charges $29 to $132 per seat plus $0.99 per Fin outcome. YourLio is one flat plan with no seats, built for Shopify and built to sell. - [YourLio vs Tidio](https://www.yourlio.ai/compare/tidio): Tidio meters chats, Lyro AI conversations, and flow triggers as three separate quotas, and its AI is a paid add-on from $32.50 for 50 conversations. YourLio includes the AI in every plan, 250 conversations for $49. - [YourLio vs Manychat](https://www.yourlio.ai/compare/manychat): Manychat is a flow builder priced by contacts held, with AI sold as an add-on that answers from pages you load into it. YourLio runs comment to DM, story replies and Instagram chat with an agent that reads the live catalog and keeps one memory across channels. - [YourLio vs Rep AI](https://www.yourlio.ai/compare/rep-ai): Rep AI prices by site sessions, splits sales and support into separate paid agents ($578 and $250 a month at 80,000 sessions) and meters other channels at $0.75 per resolved conversation. YourLio sells and supports in one agent, flat by conversation, with WhatsApp, Instagram and email included. - [YourLio vs Zipchat](https://www.yourlio.ai/compare/zipchat): Zipchat sells replies, about 2.4 to a conversation by its own published figures. Its $49 works out to roughly 200 conversations against 250 on YourLio. Its $249 Pro is about 1,250 against 2,500 on YourLio Pro at the same price. Its $499 Scale is about 2,500 against 5,000 on YourLio Scale at $399. YourLio also keeps one memory across every channel. - [YourLio vs Klaviyo](https://www.yourlio.ai/compare/klaviyo): Klaviyo prices email on active profiles, so the bill climbs as the list grows. YourLio email prices the emails you send, with unlimited contacts. 25,000 contacts emailed twice a month is about $400 on Klaviyo and $89 on YourLio email. ## Key facts - Positioning: an AI concierge and behavioural sales agent. It reads customer events and behaviour, then recommends products. - Channels: storefront, WhatsApp, Instagram, Messenger, email, SMS, and RCS, all sharing one buyer profile. - Marketing: campaigns, broadcasts, and journeys on WhatsApp (over 80% deliverability), email, SMS, and RCS. - Instagram: DM automation, comment to DM, and story replies. - Outcomes: conversion rates of 15% to 20%, higher AOV from bundles and upsells, stronger ROAS, and recovered carts from behavioural nudges. - Onsite: popups and quizzes to increase sales, plus product recommendation embeds. - Trained on: product detail pages, website content, FAQs, PDP metadata, and customer reviews for social proof. - Transparency: dashboard with a full chat repository and analytics. - Setup: plug and play, live on Shopify instantly. - Proof: +12% conversion (Fiona Diamonds), +16% average order value (Blue Nectar), 95% inquiries resolved (Blue Tea), 20x ROI (Deodap). - Founder and contact: Prakash, Co-Founder and CEO, prakash@helioai.tech, https://www.linkedin.com/in/prkskrs/. - Co-Founder and CTO: Priyansh, https://www.linkedin.com/in/prynsh7/. - Rating: 5.0 out of 5 on the Shopify App Store, every review five star. - Pages it publishes have been cited by AI assistants answering questions about AI sales agents for Shopify.