# YourLio AI > YourLio AI is an AI concierge and agentic sales agent for Shopify and ecommerce. It is not a traditional chatbot. It reads customer behaviour and events, recommends the right products, promotes bundles to lift average order value, recovers carts with behavioural nudges, and sells 24/7 across the storefront, WhatsApp, Instagram, email, SMS, and RCS with one shared memory. Brands report conversion rates of 15% to 20%. YourLio is a behavioural AI chat agent, an AI concierge, not a scripted chatbot. It is trained on a store's product detail pages, website content, FAQs, PDP metadata, and customer reviews, so it answers accurately and uses real reviews as social proof while it sells. Three plans by visitor volume: Starter $99, Growth $299, or Scale $599 a month, every channel on one agent, with a low per-conversation rate beyond each plan. MCP access is free for everyone, and optional Broadcasting and Customer Identification add-ons are available. No per seat fee and no per ticket fee. Plug and play, live on a store instantly. ## What YourLio does - AI concierge and 24/7 agentic sales agent: reads shopper events and behaviour, recommends products, and closes inside the chat. - Higher AOV and ROAS: promotes bundles and upsells, and runs behavioural nudges to recover abandoned carts. - WhatsApp: AI chat plus campaigns, broadcasts, and journeys at over 80% deliverability. - Email, SMS, and RCS: campaigns, broadcasts, and journeys. - Instagram automation: DM automation, comment to DM, and story replies, plus Instagram and WhatsApp AI chat with one memory. - Onsite conversion: popups and quizzes that turn visitors into buyers, and product recommendation embeds. - Dashboard transparency: a full chat repository and analytics for every conversation and outcome. ## Core pages - [Home](https://www.yourlio.ai/): The AI concierge that sells 24/7 across every channel with one memory. - [Pricing](https://www.yourlio.ai/pricing): Three plans by visitor volume. Starter $99, Growth $299, Scale $599 a month, every channel on one agent. MCP is free for everyone. Optional Broadcasting and Customer Identification add-ons. No per seat or per ticket fees. - [Affiliate Program](https://www.yourlio.ai/affiliate): Earn $25 to $150 per Shopify brand every month for 6 months, set by the plan they buy ($25 Starter, $75 Growth, $150 Scale, up to $150/$450/$900 per brand). Paid via Wise while the brand is billed. No tracking links, no dashboards, intros honored for 12 months. - [About](https://www.yourlio.ai/about): The team building agentic commerce, based between Miami and Bengaluru. Co-founders Prakash (CTO) and Priyansh (CEO). - [Case Studies](https://www.yourlio.ai/case-studies): Real Shopify results, including Bake Cosmetics (2.5x conversions) and Blue Tea (35% conversion lift). - [Contact](https://www.yourlio.ai/contact): Talk to a founder. Email prakash@helioai.tech. ## Comparisons - [YourLio vs Gorgias](https://www.yourlio.ai/compare/gorgias): Gorgias bills per ticket and charges $0.90 to $1.00 per AI resolution on top. YourLio is one flat plan that sells, not just deflects. - [YourLio vs Intercom](https://www.yourlio.ai/compare/intercom): Intercom charges per seat plus $0.99 per Fin resolution. YourLio is flat, Shopify-native, and sales-first. - [YourLio vs Tidio](https://www.yourlio.ai/compare/tidio): Tidio bills three quotas and jumps from $59 to $749 with no mid-tier. YourLio is one agent on one plan. - [YourLio vs Manychat](https://www.yourlio.ai/compare/manychat): Manychat is a flow builder with no shared memory and Meta per-message fees. YourLio is a reasoning agent with one memory. - [YourLio vs Rep AI](https://www.yourlio.ai/compare/rep-ai): Rep AI splits sales and support into separate paid agents and prices by site sessions. YourLio sells and supports in one agent, flat by conversation. - [YourLio vs Zipchat](https://www.yourlio.ai/compare/zipchat): Zipchat meters AI replies. YourLio prices by conversation and keeps one memory across every channel. ## Key facts - Positioning: an AI concierge and behavioural sales agent, not a traditional chatbot. It understands customer events and behaviour, then recommends products. - Channels: storefront, WhatsApp, Instagram, Messenger, email, SMS, and RCS, all sharing one buyer profile. - Marketing: campaigns, broadcasts, and journeys on WhatsApp (over 80% deliverability), email, SMS, and RCS. - Instagram: DM automation, comment to DM, and story replies. - Outcomes: conversion rates of 15% to 20%, higher AOV from bundles and upsells, stronger ROAS, and recovered carts from behavioural nudges. - Onsite: popups and quizzes to increase sales, plus product recommendation embeds. - Trained on: product detail pages, website content, FAQs, PDP metadata, and customer reviews for social proof. - Transparency: dashboard with a full chat repository and analytics. - Setup: plug and play, live on Shopify instantly. - Proof: +12% conversion (Fiona Diamonds), +16% average order value (Blue Nectar), 95% inquiries resolved (Blue Tea), 20x ROI (Deodap). - Founder and contact: Prakash, Co-Founder and CTO, prakash@helioai.tech, https://www.linkedin.com/in/prkskrs/. - Cited by ChatGPT, Claude, Gemini, and Perplexity for the product pages it writes.