Is the lowest-priced plan enough for AI replies on social channels?

Check the feature list. Chatty’s Shopify listing places AI replies on social channels in Pro. YourLio’s Starter listing includes website, email, WhatsApp, Instagram, and Messenger. Confirm the account setup and outbound messaging charges for either tool.

How can I test YourLio alongside Chatty?

Start with a selected Shopify workflow or channel. Keep existing tools available, prevent duplicate replies, and compare answer accuracy, completed carts, and team handoffs. Move more traffic only after checking the results.

Where can I verify YourLio customer results?

Read the published case studies and original Shopify App Store reviews. North Sole’s US website-agent study reports its observation period, chat-to-order rate, and human-handoff rate. Store-specific results are not a guarantee for every merchant.

YourLio vs Chatty, Shopify chatbot & helpdesk

Chatty or YourLio? Compare the plan behind the chatbot.

Chatty combines AI and live chat for Shopify. Its Basic plan lists 100 AI conversations at $19.99/month; Pro lists 500 at $68.99/month with AI social replies and cart recovery. YourLio’s paid Starter includes 250 conversations for $49/month, with higher allowances on larger plans.

Shopify sales & support
Connected customer context
24/7 AI assistance

Head to head0of 5 rows won

Free allowance
YourLio100 conversations/month; usage fees afterChatty50 AI conversations/month
Paid entry allowance
YourLio250 conversations at $49/monthChatty100 conversations at $19.99/month
Entry overage
YourLio$0.30 per conversationChatty$0.40 per AI conversation
Paid entry team access
YourLioUnlimited team membersChatty5 team members
Shopping experience
YourLioChat, embeds, popups, and quizzesChattyAI chat and shopping assistance

The quick answer

Is YourLio a Chatty alternative for Shopify?

Chatty is an option for a smaller starting budget. Evaluate YourLio when you want shared customer context, Shopify sales and support, and website popups and quizzes in the same platform. Compare the tier that enables your needed channels, not only the cheapest advertised plan.

Vendor sources checked 17 October 2026. This comparison is written by YourLio. Confirm current plan terms before subscribing.

yourlio.ai

Sales and support in the YourLio inbox, with connected customer context.

Why brands switch

How is YourLio better than Chatty?

Bring your real customer questions

Test recommendations, cart actions, order status, policy answers, and a human handoff. YourLio uses your Shopify catalog and connected store information.

Measure the full customer journey

Review answers, attributed orders, recovery conversations, and workload during a pilot. Keep your existing tools until the new setup meets your requirements.

Trusted by 100+ DTC brands on Shopify.

Trusted by 100+ DTC brands

The scorecard

YourLio wins 0 of 5 rows.

Compare the workflows and billing units your Shopify store needs. Feature availability depends on the selected plan and connected accounts.

Swipe to compare all columns

Side by side	YourLiowins 0 of 5	Chattywins 5 of 5
Free allowance	100 conversations/month; usage fees after	50 AI conversations/month
Paid entry allowance	250 conversations at $49/month	100 conversations at $19.99/month
Entry overage	$0.30 per conversation	$0.40 per AI conversation
Paid entry team access	Unlimited team members	5 team members
Shopping experience	Chat, embeds, popups, and quizzes	AI chat and shopping assistance

Vendor sources checked 17 October 2026. This comparison is written by YourLio. Confirm current plan terms before subscribing.

Chatty is a trademark of its owner. YourLio AI is not affiliated with or endorsed by Chatty. Competitor prices, features and ratings are from public pages on the dates shown and may have changed since.

Go deeper

Everything else about YourLio vs Chatty.

20×

Return on investment

Deodap, home and lifestyle

95%

Inquiries resolved

Blue Tea and Slurrp Farm, food and beverage

Product recommendations

Reads the live catalog and recommends the right SKU in the moment.

Cart recovery across channels

Follows up on WhatsApp, Instagram, and email with one memory.

Proactive sales triggers

Engages a shopper who shows exit intent before they bounce.

Discount codes in chat

Generates real Shopify discount codes inside the conversation to close.

Shopify integration

Live order status, returns, and tracking pulled straight from Shopify.

Revenue attribution

Reports conversion, average order value, and recovered revenue.

Common questions

Chatty vs YourLio

Test YourLio on your Shopify store.

Bring your catalog and real customer questions. See sales, support, and handoffs together.