YourLio vs Rep AI, Storefront AI agent
Rep AI meters every channel. YourLio includes them.
Rep AI is a strong storefront agent, but selling and support are separate paid agents priced by your monthly site sessions, and every channel beyond the storefront is an add-on billed at $0.75 per resolved conversation. YourLio is one agent across every channel on one flat plan, at $0.12 to $0.30 a conversation.
- Sales and support in one agent
- Every channel included
- Priced by conversation
Sales and support
YourLioOne agent does bothRep AISeparate paid agents, or a bundlePricing model
YourLioFlat plan by conversationRep AIBy monthly sessionsBill grows with
YourLioConversations the agent handlesRep AISite traffic, even at flat conversionSupport agent price
YourLioIncluded, same agentRep AI$250 a month, billed separatelySetup
YourLioPlug and play, live instantlyRep AISelf serve or full onboarding
The quick answer
Should a Shopify brand pick YourLio or Rep AI?
Both are catalog grounded AI agents, so it comes down to what your bill is tied to. Rep AI prices by monthly site sessions, sells sales and support as two separate agents at $578 and $250 at 80,000 sessions, and meters email, Instagram and WhatsApp at $0.75 for every resolved conversation. YourLio is one agent doing both jobs on one flat plan, every channel included, from $49, so a traffic spike never moves the number.
Rep AI figures read from its live sessions slider on hellorep.ai/pricing in August 2026, at 80,000 monthly sessions with monthly billing. Their comparison pages quote a $12 entry, which is the 3,000 session floor of that same slider.
Rep AI bills $0.75 for every conversation its AI resolves off the storefront. On YourLio, WhatsApp and email are in the plan, and the agent carries the same shopper memory into each.
Why brands switch
How is YourLio better than Rep AI?
One agent, one line on the invoice
Rep AI sells an AI Sales Agent and an AI Support Agent separately, or a pricier Concierge bundle. YourLio recommends, recovers carts, answers order status and returns, and closes, all in one agent on one plan.
A traffic spike does not raise the bill
Rep AI prices by monthly site sessions, so a good traffic month can cost you more even if conversion stays flat. YourLio bills by AI conversation, so you pay for the conversations it handles.
Every channel is in the plan
Rep AI now reaches email, Instagram, Facebook, TikTok and WhatsApp, but bills them as a beta add-on at $0.75 for every AI resolved conversation, on top of a session priced plan. On YourLio every channel is in the plan at $0.12 to $0.30 a conversation.
“Conversion focused AI that proactively engages visitors and guides them through the funnel. Reduces friction. Improves conversions.”
Sia Manisha SharmaFounder & CEO, Flower OrganicsRated by buyers
Shopify App Store
5.0YourLio4.7Rep AI
Rep AI rates 4.7 on the Shopify App Store and YourLio rates 5.0, as of August 2026. Both are well liked. What separates them is whether your buyers keep talking to you after they leave the site.
Trusted by 100+ DTC brands
The scorecard
YourLio wins 9 of 11 rows.
Both agents read your catalog. What differs is how far the conversation can travel and what your bill is tied to.
| Side by side | YourLiowins 9 of 11 | Rep AIwins 2 of 11 |
|---|---|---|
| Fit | ||
| Core product | AI sales agent | Session priced sales and support agents |
| Sales and support | One agent does both | Separate paid agents, or a bundle |
| AI and selling | ||
| Channels and platforms | ||
| Closes across channels | Yes, included in the plan | Yes, beta add-on at $0.75 per resolved conversation |
| Channels | Storefront, WhatsApp, Instagram, Messenger, Email | Storefront, plus email, Instagram, Facebook, TikTok, WhatsApp as an add-on |
| One memory across channels | Yes | Same AI brain, billed per channel |
| Product catalog cap | No SKU cap, training pages scale by plan to 300,000 | 20,000 products on every plan |
| Pricing | ||
| Pricing model | Flat plan by conversation | By monthly sessions |
| Bill grows with | Conversations the agent handles | Site traffic, even at flat conversion |
| Sales agent price | Included in every plan | $578 a month at 80,000 sessions |
| Support agent price | Included, same agent | $250 a month, billed separately |
| Getting live | ||
| Setup | Plug and play, live instantly | Self serve or full onboarding |
Both do these: grounded in your live catalog, exit intent rescue, discount codes in chat, revenue attribution.
Rep AI figures read from its live sessions slider on hellorep.ai/pricing in August 2026, at 80,000 monthly sessions with monthly billing. Their comparison pages quote a $12 entry, which is the 3,000 session floor of that same slider.
Rep AI is a trademark of its owner. YourLio AI is not affiliated with or endorsed by Rep AI. Competitor prices, features and ratings are from public pages on the dates shown and may have changed since.
Do the math
$5,724
saved a year by moving off Rep AI.
A store at 80,000 monthly site sessions that wants both selling and support
One
Agent for sales and support
One
Memory across channels
$0.75
They charge per channel conversation
Flat
Bill, whatever your traffic
Rep AI
- AI Concierge bundle at 80,000 sessions$726
- Or the two agents apart, $578 plus $250$828
YourLio Pro
- 2,500 AI conversations, all channelsIncluded
- Sales and support in one agentIncluded
- Bill tied to trafficNo
Rep AI taken at its cheaper option, the $726 Concierge bundle, rather than the $828 the two agents cost apart. Read from their live sessions slider on 23 August 2026, monthly billing. The deeper difference is that their bill moves with your traffic and meters every channel at $0.75 a resolved conversation, while YourLio is flat by conversation with every channel in the plan.
See it work
Where shoppers drop off, in sixty seconds.
Sixty seconds on what stops a shopper at the last step, and what an agent does about it.
Go deeper
Everything else about YourLio vs Rep AI.
Rep AI bills each channel. YourLio bills the conversation.
Rep AI, metered per channel
4 steps- 1
Shopper lands on your storefront, on a plan priced by your session count
- 2
The agent detects intent and drop off, and recommends
- 3
They leave and reply on WhatsApp or email, which needs the channel add-on
- 4
That reply resolves and bills $0.75 on top of the plan
Same AI brain, but the bill moves with your traffic and again with each channel resolution.
YourLio, one buyer profile
2 steps- 1
Shopper lands on your storefront and the agent engages
- 2
The shopper leaves, and YourLio follows up on WhatsApp, Instagram, or email with the same memory, and closes there
One profile, so the follow up knows what was asked on the site.
One
Agent for sales and support
One
Memory across channels
Flat
Bill, whatever your traffic
24/7
Live coverage
One agent, or two separate bills.
Rep AI
Rep AI splits the work into a paid AI Sales Agent and a paid AI Support Agent, or a pricier Concierge bundle. You decide which jobs to pay for.
YourLio
One YourLio agent does the selling and the support. It recommends, recovers carts, handles order status and returns, and closes, and it is one line on the invoice.
Channels in the plan, or channels on the meter.
Rep AI
Rep AI reaches email, Instagram, Facebook, TikTok and WhatsApp through a beta add-on billed at $0.75 for every AI resolved conversation, on top of a plan already priced by your site sessions.
YourLio
YourLio sells on the storefront and follows the buyer into WhatsApp, Instagram, and email on the same plan, at $0.12 to $0.30 a conversation, with one shared memory and nothing extra to buy.
20×
Return on investment
Deodap, home and lifestyle
95%
Inquiries resolved
Blue Tea and Slurrp Farm, food and beverage
Product recommendations
Reads the live catalog and recommends the right SKU in the moment.
Cart recovery across channels
Follows up on WhatsApp, Instagram, and email with one memory.
Proactive sales triggers
Engages a shopper who shows exit intent before they bounce.
Discount codes in chat
Generates real Shopify discount codes inside the conversation to close.
Shopify integration
Live order status, returns, and tracking pulled straight from Shopify.
Revenue attribution
Reports conversion, average order value, and recovered revenue.
How Rep AI bills
Rep AI bills your traffic, and bills sales and support apart.
- Pricing scales with your monthly site sessions, and the catalog is capped at 20,000 products on every plan
- Selling and support are separate paid agents. At 80,000 sessions the AI Sales Agent is $578 a month and the AI Support Agent is $250 a month
- The AI Concierge bundle that combines both is $726 a month at that volume, down from a $828 list
- Every channel beyond the storefront is a beta add-on at $0.75 per AI resolved conversation, and Flow Studio, custom support policies, and product finder customisation are $200 each unless you are on Concierge
- A traffic spike raises the bill even when your conversion rate stays flat
YourLio is one agent that sells and supports, flat by conversation from $49. Traffic never touches the bill.
YourLio plans, USD
Starter
$49/mo
250 conversations, then $0.30 each
Growth
$119/mo
700 conversations, then $0.25 each
Pro
$249/mo
2,500 conversations, then $0.15 each
Scale
$399/mo
5,000 conversations, then $0.12 each
Connect Shopify
YourLio reads catalog and policies in one click.
Set your voice
Set your tone and guardrails.
Add your channels
Extend selling into WhatsApp, Instagram, and email.
Switch to one memory
Let one profile follow the buyer everywhere.
- Plug and play, live instantly
- Run both tools in parallel
- No flow building, no ticket history needed
Common questions
Rep AI vs YourLio
Both are AI sales agents for Shopify that read your catalog. Rep AI prices by monthly site sessions, sells sales and support as two separate agents, and meters every channel off the storefront at $0.75 per resolved conversation. YourLio is one agent that sells and supports across storefront, WhatsApp, Instagram and email with one memory, flat by conversation.
Stop paying for traffic. Start closing sales.
See YourLio sell and support on the storefront, WhatsApp, Instagram and email, on one flat plan.