Case StudyFood & Beverage

How Blue Tea Increased Conversion Rates by 35% with YourLio AI

ClientBlue Tea
DateOctober 30, 2025
PlatformShopify, Klaviyo, Gorgias
Blue Tea
Blue Tea· Food & Beverage
35%
Increase in Conversion Rate
94%
Conversations Answered
3X
Higher Engagement Rate

Blue Tea, a premium tea brand, faced challenges in scaling their customer support while maintaining the personalized experience their customers loved.

01

The Challenge: Scaling Personalized Support

As Blue Tea's popularity grew, so did customer inquiries. During peak hours, response times stretched to several hours.

They needed to maintain personalized support at scale, but hiring wasn't viable.

02

Implementing YourLio AI

YourLio AI automatically ingested their product catalog, blog content, and FAQ database. Within days, the AI was trained.

For complex inquiries, it seamlessly handed off to human agents with full context.

03

The Results

Conversion rate jumped by 35%. The AI handled 94% of conversations without human intervention.

The AI's product recommendations led to a 22% increase in average order value.

YourLio raised conversion rates by +35% and answered 94% of conversations. It's become indispensable.
E-commerce Head, Blue Tea

Ready to put a 24/7 AI sales rep on every channel?

See what YourLio can do for your store. Book a demo and watch it turn conversations into sales.

Shopify App Store