Case StudyHome & Lifestyle

Deodap Automates 90% of Support Queries with AI-Powered Assistance

ClientDeodap
DateOctober 20, 2025
PlatformShopify
Deodap
Deodap· Home & Lifestyle
90%
Support Queries Automated
42%
Increase in Conversion Rate
24/7
Instant Support

Deodap, offering everything from home essentials to electronics, faced a challenge: managing an overwhelming volume of customer support queries with a small team.

01

Problem

The same questions, asked hundreds of times. Response times stretched from hours to a full day.

Customers weren't waiting. They were leaving. Deodap needed a smarter way to handle support at scale.

02

Solution

Deodap deployed YourLio AI as their first line of customer support, trained on their complete product catalog spanning multiple categories.

For complex queries, YourLio handed off to the support team with full context.

03

Results

YourLio automated 90% of all support queries. Conversion rates jumped by 42%.

Response times dropped from hours to seconds. Customer satisfaction soared.

04

Why It Matters

YourLio didn't just automate support it scaled expertise across thousands of products.

Deodap transformed into a platform that proactively helps customers make informed decisions, 24/7.

YourLio AI transformed our support from a bottleneck into a competitive advantage. It's like having expert agents who never sleep.
Support TeamDeodap

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